Terms of Service

Effective Date: August 1, 2026  ·  Leonetti AI LLC, Asheville, NC

These Terms of Service ("Terms") govern your access to and use of Venari ("Venari" or "the Service"), a real estate customer relationship management platform operated by Leonetti AI LLC, a North Carolina limited liability company ("we," "us," or "Company"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

Leonetti AI LLC is a separate legal entity from Leonetti Group LLC, a real estate brokerage team that is a customer of the Service.

1. Description of Service

Venari is an AI-assisted real estate CRM that helps licensed real estate agents and teams manage contacts, transactions, communications, calendars, and documents. The Service integrates with third-party platforms including Google Workspace (Gmail, Drive, Calendar), Dotloop, and Anthropic's Claude API.

2. Eligibility

You must be at least 18 years old and a licensed real estate professional — or authorized support staff of one — to use the Service. By using Venari, you represent that you meet these requirements and that you have authority to bind any team or entity on whose behalf you use the Service.

3. Accounts, Teams, and Security

You may register using Google OAuth. You are responsible for maintaining the confidentiality of your account and for all activity that occurs under it, and you agree to notify us immediately of any unauthorized access.

Each account belongs to a team. The team owner controls member access and roles, can view team data and audit logs, and is responsible for ensuring all members comply with these Terms. If you join a team, you acknowledge that the team owner may access data you create in that team's workspace.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in compliance with all applicable laws and obligations, including:

• The National Association of REALTORS® Code of Ethics
• The Fair Housing Act and applicable state fair housing laws
• North Carolina Real Estate Commission rules and regulations, or the equivalent rules of the jurisdiction in which you are licensed
• The CAN-SPAM Act, TCPA, and other laws governing electronic and telephone communications
• The Google API Services User Data Policy
• The Dotloop API License Agreement

You agree NOT to:

• Use the Service to discriminate against any person in violation of fair housing laws
• Input client personal information into AI features beyond what is necessary for the feature's stated purpose
• Send unsolicited bulk communications through the Service
• Upload data you do not have the right to store or process
• Attempt to access another team's data, or probe, scan, or test the security of the Service without our written permission
• Reverse-engineer, copy, resell, sublicense, or create a competing product from any portion of the Service
• Use the Service to store or transmit malicious code, or to place unreasonable load on the Service or its integrations
• Share your account credentials with unauthorized parties

5. AI Features and Your Responsibility

Venari uses artificial intelligence to assist with note-taking, call summarization, lead extraction, email drafting, and showing-detail extraction. AI-generated content is a convenience and may be incomplete or wrong. You are solely responsible for reviewing, verifying, and correcting any AI-generated output before relying on it or using it in client communications, offers, disclosures, legal documents, or official filings. AI-assisted actions require your confirmation before they change your data, and are recorded in your account's audit log.

Venari drafts client-facing communications; it does not send them without your explicit action. Nothing produced by the Service is legal, tax, or financial advice.

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described there.

You retain ownership of all CRM data you create. We claim no ownership over your contacts, deals, notes, documents, or transaction data. You grant us a limited, non-exclusive license to host, store, process, and transmit that data solely to provide and support the Service to you.

We may generate aggregated, de-identified statistics about use of the Service that cannot reasonably be used to identify you, your team, or your clients, and may use those to operate and improve the Service. We do not use your data, or Google user data, to train AI or machine learning models.

7. Third-Party Integrations

The Service connects to third-party platforms including Google, Dotloop, and Anthropic. Your use of those integrations is also subject to the respective third party's terms. We are not responsible for the availability, accuracy, pricing, or actions of third-party services, and a third party may change or discontinue its API at any time, which may change or remove Service features.

You are responsible for ensuring your use of integrated services complies with their terms, including Dotloop's prohibition on using Dotloop data with artificial intelligence or machine learning technologies. Venari enforces that prohibition on its side: Dotloop data is never transmitted to any AI service.

8. Confidentiality of Client Information

You acknowledge that real estate transactions involve sensitive personal and financial information. You agree to use the Service consistent with your professional obligations to maintain client confidentiality under applicable real estate licensing laws and the NAR Code of Ethics, and to obtain any consents your clients' data requires.

9. Intellectual Property

Venari — including its software, design, user interface, documentation, the VENARI name and lion mark, and all related trademarks and content — is owned by Leonetti AI LLC and protected by copyright, trademark, and other intellectual property laws. Subject to these Terms, we grant you a limited, revocable, non-transferable, non-exclusive license to access and use the Service for your internal business purposes. All rights not expressly granted are reserved. You may not copy, modify, distribute, or create derivative works from any part of the Service without our written permission.

If you send us feedback or suggestions, you grant us an unrestricted right to use them without obligation to you.

10. Service Availability and Modifications

We strive to maintain high availability but do not guarantee uninterrupted or error-free access. We may modify, suspend, or discontinue features at any time. We will provide reasonable advance notice of material adverse changes when practicable.

11. Fees and Payment

Current pricing, if applicable to your account, is displayed within the Service or communicated to you directly. Fees are billed in advance and, except where required by law, are non-refundable. We may change pricing with at least 30 days' notice, effective at your next renewal. Failure to pay may result in suspension or termination of your account.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED, OR THAT AI-GENERATED OUTPUT WILL BE ACCURATE OR COMPLETE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEONETTI AI LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, COMMISSIONS, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID US IN THE THREE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

14. Indemnification

You agree to indemnify, defend, and hold harmless Leonetti AI LLC and its members, officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your data, your violation of these Terms or applicable law, or your violation of any third-party rights.

15. Term and Termination

You may cancel your account at any time by contacting us. We may suspend or terminate your account for violation of these Terms, for non-payment, or if required by law — with notice where practicable, and immediately where the violation is severe. Upon termination your right to use the Service ceases immediately. We will retain your data for 90 days after termination so you can export it, then delete it in accordance with our Privacy Policy. Sections 6, 9, 12, 13, 14, 16, and 17 survive termination.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law principles. Any dispute arising from these Terms or the Service shall be brought exclusively in the state or federal courts located in Buncombe County, North Carolina, and you consent to the personal jurisdiction of those courts. Each party waives any right to a jury trial and to participate in a class or representative action. Nothing here prevents either party from seeking injunctive relief to protect its intellectual property.

17. General

These Terms, together with the Privacy Policy, are the entire agreement between you and Leonetti AI LLC regarding the Service and supersede any prior agreements. If any provision is held unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control.

18. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or a prominent notice in the Service at least 30 days before they take effect. Continued use after the effective date constitutes acceptance of the revised Terms.

19. Contact

Questions about these Terms should be directed to: